U.S. AUTO PARTS DISTRIBUTOR

"Thanks to automation from B2Bi, our teams can focus on strategic activities such as supply chain planning, helping us to keep our clients stocked with products throughout the pandemic."

Automates

trading partner integration workflows

Minimizes

the need for manual management

Offers

accurate, timely order data for forecasting

Case study details

Through its large network of warehouses, this auto parts distributor serves dealers across the USA with same-day or next-day delivery for key vehicle components.

A spokesperson for the company elaborates: “Our clients all have different product needs based on the specific regions they operate in. To fulfill every order without creating the risk of stockouts in our warehouses, we must forecast demand accurately and ensure we build in an appropriate buffer against product shortages.

We aim to maintain an industry-leading fill rate — allowing us to deliver on time and build trusted relationships with our clients.”

For more than a decade, the company has trusted Axway solutions to help it communicate and collaborate seamlessly with clients and suppliers. Using B2Bi, the distributor enables a highly automated approach to electronic data interchange (EDI), helping it to identify potential issues rapidly while reducing the need for repetitive management tasks.

Using Transfer CFT, the company facilitates the reliable exchange of data between its B2Bi platform and its ERP system. And with Sentinel, the company’s IT team gains the peace of mind that they will receive an immediate alert if any B2B integration process fails.

“Most of our B2B integrations are based on AS2 or SFTP protocols, but we’ve recently begun to incorporate API-based transfers,” says the spokesperson. “In these situations, we use B2Bi to call an API on Amplify API Management Platform, which delivers the files.”

By harnessing automation and insights from its Axway solutions, the distributor is successfully navigating the new challenges of the post-COVID environment.

“From the second an order is submitted to the moment we send out the advanced shipping notice, no human input is needed — our Axway solutions take care of everything,” concludes the spokesperson.

“Thanks to automation from B2Bi, our teams can focus on strategic activities such as supply chain planning, helping us to keep our clients stocked with products throughout the pandemic.”