BANK OF THE WEST
"We now have a seat at the table with this technology. We have all the resources to make things happen, and to discover new ways to help our customers be efficient and effective"
through the elimination of manual processes
risk of human error in processing
transaction processing times
Case study details
Since 1874, when Bank of the West first opened on the California frontier, the company has helped people prosper and businesses grow. Throughout its history, Bank of the West has remained financially strong because of its stable foundation, sound banking practices, and passion for customer service. Today, as a wholly owned subsidiary of global financial services leader BNP Paribas, Bank of the West operates nearly 700 branches and commercial offices in 19 states with 10,000 employees. It is one of the largest regional banks in the United States, with more than $63 billion in assets.
Needed a configurable, open-architecture platform for corporate payables, receivables, and integration with commercial customers, including robust reporting capabilities
• New services on par with or exceeding the country’s largest banks
• Staged platform deployment, on budget, with no internal development required
• Met all “service pillar” requirements under the bank’s SecureDirect initiative