Business services are supported by more and more complex IT architectures, making it difficult to estimate the real business impact of a technical issue.
Axway WideVision Service Health Check centralizes, measures and correlates KPIs to assess the current usability of services as the end-user perceives it. The root-cause feature helps you identify the origin of the problem so you can provide precise answers to customers and communicate clearly with IT specialists. Service assessments utilize diverse data including component availability, response time, process time, data volume, exchange rate, batches and query checks.