IT Control rooms are often overwhelmed by continuous monitoring checks that generate numerous alerts in various consoles. Determining which one has to be handled first is a real challenge.
Axway WideVision Alert is a real-time hypervision solution that tracks all these IT events and normalizes the calculation of priority based on urgency and business impact. Alerts and their evaluated impacts are displayed in business-relevant terms or by geography, business service or technology. In addition, alerts are correlated to prevent duplication and detect component instability.