“We are harnessing the API capabilities of the Axway solution to deliver EDI metadata directly to the business. For example, on the outbound side we’ve created a workflow that automatically shows users when their message has been sent and acknowledged by a partner. This deflects calls away from our EDI helpdesk, and frees our team to focus on other development and support activities.”
message exchanges with partners
increase in employee productivity on mobile team
delivery of value-added healthcare to patients
Case study details
AmerisourceBergen operates one of the largest healthcare supply chains in the U.S. The company partners with global manufacturers, providers and pharmacies to deliver life-saving products to some of the country’s largest healthcare providers and retailers.
As a key provider of medical products to the U.S. healthcare industry, AmerisourceBergen wanted 24/7 communication channels with its trading partners — especially during peak business activity.
AmerisourceBergen uses B2Bi to deliver a scalable, highly available digital front door for all business units — enabling it to rapidly identify and resolve EDI issues and meet demanding service-level agreements.