Monoprix Implements Axway Decision Insight to Address Operational Challenges with Ordering and Tracking Goods
PARIS, France – september 29, 2016 – Axway, (Euronext: AXW.PA), a market leader in digital business enablement, today announced that Monoprix, a leading retailer with 600 stores in France, has selected Axway Decision Insight to more easily and cost-effectively control product availability and internal tracking of orders for its retail shops. By providing an end-to-end visibility over order fulfilment process, with proactive analytics , Axway Decision Insight helps Monoprix identify potential supply chain issues and make data-driven decisions. Important in today’s digital economy, the initiative enables each local store to optimize service levels, manage orders, and improve customer experience.
“Ensuring the on-time delivery to Monoprix stores is key to our goal of providing exceptional customer service, but it also puts a tremendous pressure on our operations teams,” said Jérôme Simon, implementation team manager at Monoprix. “Axway Decision Insight monitors an average of 200, 000 orders – a value of several million euros per day across all stores. This solution allows us to optimize operational efficiency, proactively identify and resolve any supply chain issues that may impact on-time delivery, and revamp the customer journey.”
Axway Decision Insight is the technology foundation for Axway’s Analytics for Industries initiative, helping organizations across industries to transform their traditional business operations into new digital services. The initiative primarily addresses the pains of shipping and package tracking, payments and securities processing, and pharmaceuticals monitoring.
With stores in central commercial locations of more than 250 cities in France, Monoprix has consistently grown based on its ability to provide customers with wide range of quality products, services and innovation. To ensure the optimal service level for its suppliers and customers, Monoprix launched an ambitious program to improve the overall efficiency of their technical and supply chain processes and guarantee availability of products at all sales points. The company chose the end-to-end, industry-specific visibility by Axway to identify unusual situations, avoid missing deadlines, and prevent bottlenecks before they impact the business and customers.
“One of the key advantage of Axway’s solution was the ability to rapidly deploy a lean pilot. We could have a proof of concept in a matter of days” – add Jérôme Simon, Monoprix.
“Retailers like Monoprix know that digital transformation of a supply chain is not just about how you design APIs or deploy mobile apps,” said Jeanine Banks, executive vice president, global products and solutions, Axway. “It’s critical for operations teams to have visibility into order fulfillment with real-time business context to deliver the perfect order, ultimately building greater consumer satisfaction and loyalty. We’re thrilled to help Monoprix turn a vast amount of information into real-time insights as they steer and grow their digital business.”
Follow Axway’s news on Twitter: @Twitter #AnalyticsForIndustries #DigitalSupplyChain
Read Axway’s blog.
Axway (Euronext: AXW.PA) empowers more than 11,000 customers worldwide to collaborate smarter, innovate faster and engage better with their partners, developers and customers. From integration technology that securely connects people, processes and things to an engagement platform that enables API management, identity management, mobile app development and analytics, Axway solutions are enabling digital business. Axway is registered in France with headquarters in the United States. More information is available at: www.axway.com.
Monoprix is a leader in city-center shopping, with locations in over 250 cities in France through its six branded stores. A subsidiary of Casino, Monoprix owns over 600 stores and has a workforce of 21,000 employees. Its 2015 business reached 5 billion € (including franchises).