FINANCIAL SERVICES ORGANIZATION

"Corporate banks have delivered steady returns but face daunting challenges. To succeed in the coming years, they need to find another gear"

70% 

reduction in costs due to migration time

$5M 

savings in annual operation costs

50% 

reduction in onboarding time 

Case study details

A leading global financial services organization with exceptional brand recognition worldwide serves millions of consumers, small businesses, and many of the world’s prominent corporate, institutional, and government clients. Diversified services include investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. It recognized that in order to remain a leader in their industry it must keep internal costs low without jeopardizing the customer experience

A leading global financial services organization faced a substantial account migration effort which would incur significant expenses. How could it efficiently migrate sensitive account information securely?

Leveraged APIs to automate account migration to a new file transfer system, reducing account migration costs 70 percent by offering customer self-service