|
|
B2Bi On Demand: A Joint Offering from the Global Alliance Between Axway & Atos Origin
Atos Origin and Axway have teamed up to propose B2B Outsourced Integration services called B2Bi On Demand. This service is scalable to up to billions of transactions per year.
| |
 Learn More
|
|
|
|
| |
Get answers to all your questions about our new offering.
|
|
|
|
| |
 Contact
Axway
|
Find an Axway office near you, or contact us today.
|
|
|
|
B2Bi On Demand operates in a full Software as a Service (SaaS) model to offer customers a one-stop-shop service provisioning, based on Axway's B2Bi Gateway Synchrony solution and Atos Origin's worldwide data centers and support centers.
The B2Bi On Demand service is available over the network and is accessible by our customers and their trading partners. It provides B2B integration features such as:
- Trading partner community management
- B2B protocol and communication management
- Brokering and transforming of electronic transactions
- End-to-end service visibility and traceability
- Business activity monitoring
The service is implemented in a full multi-tenant and highly available infrastructure and priced per B2B transaction (pay-per-use).
Evolving With Your Business
Beyond the operational excellence and software offering completeness of B2Bi On Demand, Atos Origin and Axway B2Bi experts will use their solid understanding of customer's needs to design and develop specific implementations, mapping customer's business needs related to B2B transactions. As customer needs evolve, the Atos Origin and Axway teams will ensure continued agility of B2Bi On Demand services through responsive change management.
Service Level Agreement Hours
B2Bi On Demand:
Standard Service Availability
|
Hours / Level
|
Service Availability Window
|
24 hours, 365 days a year
|
Mean Time Between Failures (Service Hours)
|
> 1200
|
Mean Time To Repair (Service Hours)
|
< 4
|
|
B2Bi On Demand:
Standard Service Support
|
Support Hours
|
Support Availability Window
|
Global Business Hours
("Follow-the-Sun" Front Offices)
Monday 01:00 CET - Saturday 03:00 CET
|
Call Handling Window
|
During Support Availability Window
|
Incident Handling Window: Severity 1
|
24 hours, 365 days a year
|
Incident Handling Window: Severity 2, 3, or 4
|
During Support Availability Window
|
|
Get More
To learn more about B2Bi On Demand or any of our other collaborative business solutions, contact Axway at +1 877 564 7700 or find a location near you.
|
|
|
