Large European Telecom Co.

A large European telecommunications company received orders for new lines from within the company and throughout the marketplace, totaling about one million orders per month. Nearly all tasks involved in the order process of the new phone lines were manually completed. In anticipation of the broadband services launch, the company chose Axway’s business process management (BPM) solution, ProcessManager, because of its ability to optimize and automate processes and group all servers together to achieve immediate ROI. With ProcessManager, the Company was able to identify the order process from beginning to end and automate most of the order-to-delivery process. ProcessManager also increased the management functionality of the company’s existing system, optimizing productivity, cost and time to market.

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