Hong Kong Air Cargo Terminals Limited (Hactl) is the world’s leading international air cargo terminal operator, located at the Hong Kong International Airport. Hactl serves more than 90 international airlines and 1,000 freight companies, along with its wholly owned subsidiary Hong Kong Air Cargo Industry Services Limited (Hacis). In order to maintain and continually improve its services, Hactl requires close integration with its business partners: airlines, freight forwarders, shippers and importers, HKSAR Customs and Excise Department, Hong Kong Airport Authority, and more. Hactl’s mission is to be the preferred air cargo terminal and logistics service provider in Asia. In order to surpass the competition, one of Hactl’s strategies is to provide value-added information services to its business partners. Hactl needed a reliable business partner integration platform to replace the existing outdated, unsupported technology, in order to streamline the current processes, flows and operations. Hactl chose the Axway Synchrony solution for their business partner integration platform, implemented by Axway Professional Services.

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