Community Management Your Way

Leveraging the best of commercial ecosystem management practices and the latest developments from social networking, online gaming, and virtual world technologies, Adaptive Community Management (ACM) is nothing less than a revolution in global business interactions. Each of these types of online communities has had to innovate in very particular ways to address the challenges of attracting members, provisioning technical connections, and operating within agreed-upon rules of engagement.

Axway ACM-enabled solutions deliver robust community management by closing the gap between business relationship management and technical connectivity to help you acquire customers faster and provide a differentiated experience for both buyers and sellers. Dramatically increasing business agility and scalability while reducing operating overhead for all members of your online ecosystem, Axway provides:

• First and final mile connections: Foster a dynamic trading ecosystem by making it easy for customers and partners to join and "live" in your community. Axway’s automated provisioning capabilities enable rapid on-boarding of new members without involving IT.
• Consolidated ecosystem governance: Quickly establish electronic relationships for file transfer, data translation, and other types of interactions. Then assign policies that govern the flow of information and grant community members permission to keep tabs on the events that matter to them.

With the right combination of technical capabilities, visibility, and governance, you can enable communication, collaboration, and content management in a massively scalable and highly flexible environment, and focus on building your community your way.